Terms and Conditions

  • You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to MediCub that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.
  • MediCub and its Partners may by the Services, collect information relating to the devices through which you access the Website, location from which you access and anonymous data of your usage. The collected information will be used only for improving the quality of the Services and to build new services.
  • The Website and App allow MediCub and its Partners to have access to Users’ email or phone number, for communication and analytics.
  • MediCub and its Partners do not provide or make any representation, warranty or guarantee, express or implied about the Website, the Services.
  • The Website may be linked to the website of third parties, affiliates, and business partners. MediCub has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. The inclusion of any link on the Website does not imply that MediCub endorses the linked site. Users may use the links and these services at the User’s own risk.
  • MediCub and its Partners assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, the User’s sole remedy is to discontinue using the Website.
  • While MediCub will try to ensure a confirmed appointment with a medical service provider (like a doctor or diagnostic lab) for a User who requested an appointment on the Website, MediCub or its Partners do not guarantee that the User will get a confirmed appointment. Further, MediCub and its Partners have no liability if such an appointment is confirmed but later cancelled, postponed or rescheduled by the hospital or medical service provider, or the medical service provider is not available as per the given appointment time.
  • MediCub or its Partners may provide value-added services that connect Users directly to the medical service providers via video call, voice call, text message, online chat or other electronic means and the information exchanged between the User and the medical service provider is stored and used by the Privacy Policy. However, it is at the discretion of the User, to avail such Service if it is available.
  • Any wrong medication or treatment quality being given by the doctor(s), the diagnostic service provider(s), pharmacy(s), or any medical negligence on part of the any of the above;
  • Any type of inconvenience suffered by the User due to a failure on the part of the medical service provider including doctor to make himself/herself available at the appointed time, no show by the doctor, inappropriate treatment, or similar difficulties;
  • Cancellation or rescheduling of booked appointment or any variance in the fees charged;any medical eventualities that might occur after using the services of a doctor, diagnostic lab services, pharmacy, whom the User has selected based on the information available on the Website or with whom the User has booked an appointment or performed a transaction through the Website.
  • Further, MediCub shall not be liable, under any event, for any comments or feedback given by any of the Users about the services provided by another User. All such feedback should be made by applicable law. The option of Users to give feedback remains at MediCub’s sole discretion and may be modified or withdrawn at its sole discretion. MediCub may moderate such feedback at any time. MediCub shall not be obliged to act in any manner to give effect to the content of Users’ feedback.
  • The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are a User facing a medical emergency (either on your or another person’s behalf), please contact an ambulance service, hospital, doctor or appropriate medical professional directly.
  • The user, by sharing his/her contact number at our website or on call, is authorizing MediCub and its representatives to get in touch with the user, receive promotional calls and offer products and services available in this website.